This Privacy Policy explains how LingoNest collects, uses, shares, and retains personal data in connection with its website, course inquiries, enrolment steps, and small-group language courses in Lorette and online.
This section introduces how personal information, user rights, and support pathways are addressed in the document below.
Subject to applicable law, individuals may request access to their personal data, correction of inaccurate information, deletion in limited cases, or restriction of certain processing. Where consent is used, it may be withdrawn for future processing, and objections may be raised to some uses where the law allows.
To make a privacy request, use the contact details in this policy and describe the information or action requested. We may ask for enough information to verify identity and locate the relevant records before responding.
We keep personal data only for as long as needed to manage inquiries, enrolment, lessons, payments, records, and legal compliance. When data is no longer required, we delete it, anonymize it, or retain it in a restricted form if the law or a legitimate business need requires longer storage.
If we make material changes, we will post the revised policy on this page and may provide additional notice where appropriate. Continued use of the website or services after an update means the revised policy applies to the extent permitted by law.
We use personal data to respond to inquiries, assess starting level, match groups and timetables, confirm course terms, manage enrolment, deliver scheduled lessons, support guided practice and progress review, process payments, maintain records, improve website and service performance, and meet legal or accounting obligations.
We may share personal data with service providers that support hosting, communications, booking tools, payment processing, online lesson delivery, and related administrative functions. These parties may process data only for the services they provide to us and are expected to handle it under appropriate confidentiality and security obligations.
We may disclose personal data where required to comply with law, lawful requests, court orders, tax obligations, or similar legal processes. We may also share information when needed to establish, exercise, or defend legal claims, or to protect the security and integrity of our services.
We may collect contact details, course and level information, booking and attendance records, payment-related information, communications, and technical data such as device and usage information. Where needed for placement or course administration, we may also process information about learning goals, timetable preferences, and progress review notes.
We receive data from forms, booking and consultation requests, email or phone communications, enrolment steps, lesson participation, and payment activity. We may also collect limited technical data automatically through the website and online lesson tools, including device identifiers, log data, and interaction records.
We may use essential cookies to support site security and navigation, functional cookies to remember settings, and performance cookies to understand how pages are used. If online consultation or lesson tools rely on third-party services, those services may place their own cookies subject to their settings and policies.
We use standard cookie controls for essential site operation, preference storage, and basic analytics or performance functions where enabled. Users can manage cookies through their browser settings and, where available, through on-site preference tools. Disabling certain cookies may limit booking, form, or session features.
